Privacy Policy
Last updated: May 24, 2026
1. What we collect
- Account info: name, handle, email, phone, avatar.
- Identity: legal name, date of birth, address — required to comply with US money-transmission laws.
- Payment data: bank, card, and payout details processed by our payment partner (Stripe).
- Transaction data: amounts, counterparties, notes, reactions, and timestamps.
- Device & usage: IP address, device type, browser, and product analytics.
2. How we use it
- To run the Service: send money, settle payouts, show your activity.
- To verify identity and prevent fraud, money laundering, and abuse.
- To comply with legal obligations (KYC, tax reporting, court orders).
- To improve the product and communicate with you.
3. Who we share with
- Stripe — payments, payouts, Connect accounts, KYC.
- Supabase — database, authentication, and file storage.
- Service providers — analytics, email delivery, customer support tooling.
- Authorities — when required by law or to protect users.
- Counterparties — your handle, display name, and avatar are visible to people you transact with.
We do not sell your personal information.
4. Cookies & tracking
We use first-party cookies and similar technologies to keep you signed in, remember preferences, and measure product usage. You can block cookies in your browser, but parts of the Service may not work.
5. Retention
We keep account and transaction records for as long as your account is active and for up to 7 years after closure to meet US financial recordkeeping requirements.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your data, or to object to certain processing. Email privacy@zipio.app and we will respond within 30 days.
7. Security
We protect data in transit with TLS and at rest with industry standard encryption. Sensitive financial credentials are tokenized by Stripe and never stored on zipio servers. No system is perfectly secure — please use a strong, unique password and enable any available second factor.
8. Children
zipio is not directed to anyone under 18. We do not knowingly collect data from children.
9. International users
zipio is operated from the United States. If you use the Service from outside the US, you consent to your data being processed in the US, which may have different protections than your country.
10. Changes
We will post updates here and notify you of material changes in the app or by email.
11. Contact
Privacy questions: privacy@zipio.app